Privacy Policy

Last Updated: October 13, 2025

Welcome to the website of Rob Jackson’s Icebergology™ Coaching Academy (“we,” “us,” “our,” or the “Company”), located at www.icebergology.com (the “Site”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our online courses, webinars, memberships, and related services (collectively, the “Services”).

By using the Site or Services, you agree to the practices described below. If you do not agree, please discontinue use immediately.


1. Information We Collect

We collect two kinds of data:

A. Non-Personal Information
Automatically collected through standard web technologies such as cookies and analytics tools:

  • Browser type and version

  • Operating system

  • IP address and general location

  • Pages viewed, links clicked, and time spent on the Site

We use this information to improve site functionality, troubleshoot, and understand visitor interests.

B. Personal Information
Provided voluntarily when you:

  • Subscribe to our newsletter or mailing list

  • Register for webinars, courses, or Life Groups

  • Purchase coaching intensives or merchandise

  • Submit a contact form or survey

Typical data may include your name, email address, billing information, and communication preferences.

We use this data to:

  • Deliver and improve our Services

  • Process payments (via Stripe or Kajabi Payments)

  • Send confirmations, updates, or promotional materials

  • Personalize your learning and coaching experience

We do not sell or rent your personal information.


2. Children’s Privacy

Our Site and Services are not intended for children under 17. We do not knowingly collect personal data from minors. If we become aware that a child has provided personal information without parental consent, we will delete it promptly.


3. Cookies and Tracking Technologies

Cookies help us remember preferences, enhance navigation, and analyze traffic through third-party tools such as Google Analytics and Kajabi’s built-in analytics.

You can disable cookies through your browser settings, though some features may not function properly.


4. How We Share Information

We may share data with trusted service providers that assist in operating our Site and delivering Services, including:

  • Kajabi (course hosting, email delivery, community management)

  • Zoom (live webinars and sessions)

  • Stripe / PayPal (secure payment processing)

  • Mailchimp or similar (email campaigns)

  • Google Analytics (traffic analysis)

Each third-party processor is contractually required to protect your data and use it only for the purposes we specify.


5. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy or to comply with legal, tax, or accounting obligations. When data is no longer required, we securely delete or anonymize it.


6. Security

We use industry-standard administrative, technical, and physical safeguards—including encryption and limited access—to protect your information. However, no online system is 100% secure; use the Site at your own discretion.


7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and obtain a copy of your data

  • Request correction or deletion

  • Withdraw consent to marketing communications

You can exercise these rights by contacting us at [email protected].


8. International Data Transfers

Your information may be transferred to servers in the United States and processed by our service providers in other countries. We take appropriate measures to ensure data protection consistent with applicable law (e.g., GDPR Standard Contractual Clauses).


9. Legal Basis for Processing (GDPR Users)

For visitors in the European Economic Area:

  • Consent – you’ve given permission (e.g., newsletter signup)

  • Contract – processing necessary to deliver paid services

  • Legitimate Interest – to improve products and maintain security


10. Data Breach Notification

If a breach compromising your personal data occurs, we will notify you and relevant authorities without undue delay as required by law.


11. Sensitive Information

We do not intentionally collect sensitive personal data (e.g., health, religious beliefs) unless you voluntarily share such information during coaching or registration. Any sensitive information is treated as confidential and used only for its intended purpose.


12. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted with a new “Last Updated” date. Significant changes will be communicated by email or a site notice.


13. Contact Us

If you have any questions, concerns, or complaints about our privacy practices, please contact us here.

We typically respond within two business days.


14. Acceptance

By continuing to use this Site or any of our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and to our Terms of Use

 

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